All insurance Products

Foyer Vie uses a “PSF” service provider located in Luxembourg to manage the enveloping service and the postal of insurance documents.

In this context, certain information is made available to this service provider. The information transferred and/or disclosed in connection with this subcontracting includes, where applicable, personal identification data (examples: last name, first name, physical address, place of birth/constitution of the company… non-exhaustive list) data relating to the contract (examples: contract number, guarantees… non-exhaustive list) and any document or information involved in the life of the contract (claim, notice of expiry…) (examples: survey report, intervention report, assistance… non-exhaustive list).

All insurance Products

Foyer Vie uses a cloud service provider located in Germany, Austria, Finland, France, Ireland, the Netherlands and Sweden for the processing and storage of data relating to insurance contracts, for the use of messaging services, calendar, contact management, tasks, document conversation, document collaboration, document sharing and storage.

In this context of "cloud" outsourcing, the data relating to the insurance contract ends up (or may end up) with this service provider. The information transferred and/or disclosed in the context of this cloud subcontracting includes, where applicable, personal identification data (e.g. name, address, place of birth/company incorporation, etc., non-exhaustive list), data relating to the contract (e.g. contract number, cover, etc., non-exhaustive list) and any document or information involved in the life of the contract (claim, expiry notice, etc.) (e.g. expert report, intervention report, assistance, etc., non-exhaustive list).

All insurance Products

Raiffeisen Vie uses a “PSF” service provider located in Luxembourg to manage the enveloping service and the postal of insurance documents.

In this context, certain information is made available to this service provider. The information transferred and/or disclosed in connection with this subcontracting includes, where applicable, personal identification data (examples: last name, first name, physical address, place of birth/constitution of the company… non-exhaustive list) data relating to the contract (examples: contract number, guarantees… non-exhaustive list) and any document or information involved in the life of the contract (claim, notice of expiry…) (examples: survey report, intervention report, assistance… non-exhaustive list).

All Insurance Products

Raiffeisen Vie uses a cloud service provider located in Germany, Austria, Finland, France, Ireland, the Netherlands and Sweden for the processing and storage of data relating to insurance contracts, for the use of messaging services, calendar, contact management, tasks, document conversation, document collaboration, document sharing and storage.

In this context of "cloud" outsourcing, the data relating to the insurance contract ends up (or may end up) with this service provider. The information transferred and/or disclosed in the context of this cloud subcontracting includes, where applicable, personal identification data (e.g. name, address, place of birth/company incorporation, etc., non-exhaustive list), data relating to the contract (e.g. contract number, cover, etc., non-exhaustive list) and any document or information involved in the life of the contract (claim, expiry notice, etc.) (e.g. expert report, intervention report, assistance, etc., non-exhaustive list).

All insurance Products

Foyer Arag uses a “PSF” service provider located in Luxembourg to manage the enveloping service and the postal of insurance documents.

In this context, certain information is made available to this service provider. The information transferred and/or disclosed in connection with this subcontracting includes, where applicable, personal identification data (examples: last name, first name, physical address, place of birth/constitution of the company… non-exhaustive list) data relating to the contract (examples: contract number, guarantees… non-exhaustive list) and any document or information involved in the life of the contract (claim, notice of expiry…) (examples: survey report, intervention report, assistance… non-exhaustive list).

Mobile, Enjoy, Appart123

For Belgian policyholder and for insurance contracts processed and marketed in Belgium

Foyer Arag uses a service provider (approved insurer) located in Belgium to manage the claims management.

In this context, certain information is made available to this service provider. The information transferred and/or disclosed in connection with this subcontracting includes, where applicable, personal identification data (examples: last name, first name, physical address, place of birth/constitution of the company… non-exhaustive list) data relating to the contract (examples: period validity, subscribed option… non-exhaustive list) and any document or information relevant to the claims management (examples: survey report, intervention report, assistance… non-exhaustive list).

All insurance products

Foyer Arag uses a cloud service provider located in Germany, Austria, Finland, France, Ireland, the Netherlands and Sweden for the processing and storage of data relating to insurance contracts, for the use of messaging services, calendar, contact management, tasks, document conversation, document collaboration, document sharing and storage.

In this context of "cloud" outsourcing, the data relating to the insurance contract ends up (or may end up) with this service provider. The information transferred and/or disclosed in the context of this cloud subcontracting includes, where applicable, personal identification data (e.g. name, address, place of birth/company incorporation, etc., non-exhaustive list), data relating to the contract (e.g. contract number, cover, etc., non-exhaustive list) and any document or information involved in the life of the contract (claim, expiry notice, etc.) (e.g. expert report, intervention report, assistance, etc., non-exhaustive list).

All insurance Product

Foyer Assurances uses a “PSF” service provider located in Luxembourg to manage the enveloping service and the postal of insurance documents.

In this context, certain information is made available to this service provider. The information transferred and/or disclosed in connection with this subcontracting includes, where applicable, personal identification data (examples: last name, first name, physical address, place of birth/constitution of the company… non-exhaustive list) data relating to the contract (examples: contract number, guarantees… non-exhaustive list) and any document or information involved in the life of the contract (claim, notice of expiry…) (examples: survey report, intervention report, assistance… non-exhaustive list).

Within its automotive assistance services, Foyer Assurances uses Europe Assistance, a service provider located in Belgium. Within the framework of organising the handling of the assistance vehicle following an accident or within the framework of specific cover taken out, certain information is made available to this subcontractor, which may be called upon to transfer it to its own subcontractors using hosting infrastructure in a cloud, located in the EU (e.g. surname, first name, number plate, geolocation, etc.).

For its vehicle damage assessment services, Foyer Assurances uses INFORMEX SOLERA, a service provider located in Belgium, which uses a cloud hosting server that may be located outside the EU, but which offers all the guarantees of security and compliance with European legislation on the protection of personal data.

CYBER PRO Product

Foyer Assurances uses a service provider located in Belgium to manage the claims management.

In this context, certain information is made available to this service provider. The information transferred and/or disclosed in connection with this subcontracting includes, where applicable, personal identification data (examples: last name, first name, physical address, place of birth/constitution of the company… non-exhaustive list) data relating to the contract (examples: period validity, subscribed option… non-exhaustive list) and any document or information relevant to the claims management (examples: survey report, intervention report, assistance… non-exhaustive list).

123GO Product

For Belgian policyholder and for insurance contracts processed and marketed in Belgium

Foyer Assurances uses a service provider located in Croatia as part of the App used by the person insured.

In this context, certain information is made available to this service provider. The information transferred and/or disclosed in connection with this subcontracting includes, where applicable, personal identification data (examples: last name, first name, physical address, place of birth/constitution of the company… non-exhaustive list) data relating to the contract (examples: period validity, subscribed option… non-exhaustive list) and any document or information relevant to the claims management (examples: survey report, intervention report, assistance… non-exhaustive list).

Complementary health insurance products

Foyer Assurances uses several service providers located in France as part of the third-party payment system for eligible persons.

In this context, certain information is made available to these service providers. The information transferred and/or disclosed in connection with this subcontracting includes, where applicable, personal identification data (examples: last name, first name, physical address, place of birth … non-exhaustive list) data relating to the contract (examples: period validity, subscribed option… non-exhaustive list) and any document or information relevant to the claims management (examples: invoices, medical reports, medical prescriptions… non-exhaustive list).

All insurance Product BELGIAN MARKET PRODUCTS

For policyholders residing in Belgium, and for insurance policies sold in Belgium via a broker

Foyer Assurances uses PORTIMA, a service provider located in Belgium, for its exchanges with the brokerage network in Belgium. Under this subcontracting agreement, certain information is transferred to this service provider, which will be stored on computer servers located in Belgium or in the territory of another Member State of the European Economic Area (EEA). (Examples: surname, first name, residential address, email address, etc.)

For policyholders residing in Belgium, for car insurance policies sold in Belgium,

Foyer Assurances may be called upon to transfer data to Fonds Commun de Garantie Belge, which uses a Azure cloud server located in Europe, mainly the Netherlands.

All insurance products

Foyer Assurances uses a cloud service provider located in Germany, Austria, Finland, France, Ireland, the Netherlands and Sweden for the processing and storage of data relating to insurance contracts, for the use of messaging services, calendar, contact management, tasks, document conversation, document collaboration, document sharing and storage.

In this context of "cloud" outsourcing, the data relating to the insurance contract ends up (or may end up) with this service provider. The information transferred and/or disclosed in the context of this cloud subcontracting includes, where applicable, personal identification data (e.g. name, address, place of birth/company incorporation, etc., non-exhaustive list), data relating to the contract (e.g. contract number, cover, etc., non-exhaustive list) and any document or information involved in the life of the contract (claim, expiry notice, etc.) (e.g. expert report, intervention report, assistance, etc., non-exhaustive list).

 

All Products

Foyer Global Health uses several service providers located in France as part of the third-party payment system for eligible persons.

In this context, certain information is made available to these service providers. The information transferred and/or disclosed in connection with this subcontracting includes, where applicable, personal identification data (examples: last name, first name, physical address, place of birth … non-exhaustive list) data relating to the contract (examples: period validity, subscribed option… non-exhaustive list) and any document or information relevant to the claims management (examples: invoices, medical reports, medical prescriptions… non-exhaustive list).

All Products

Foyer Global Health uses a “PSF” service provider located in Luxembourg to manage the enveloping service and the postal of insurance documents.

In this context, certain information is made available to this service provider. The information transferred and/or disclosed in connection with this subcontracting includes, where applicable, personal identification data (examples: last name, first name, physical address, place of birth/constitution of the company… non-exhaustive list) data relating to the contract (examples: contract number, guarantees… non-exhaustive list) and any document or information involved in the life of the contract (claim, notice of expiry…) (examples: survey report, intervention report, assistance… non-exhaustive list).

All Products

Foyer Global Health uses a service provider located in Luxembourg to manage the insurance contracts.

In this context, certain information is made available to this service provider. The information transferred and/or disclosed in connection with this subcontracting includes, where applicable, personal identification data (examples: last name, first name, physical address, place of birth … non-exhaustive list) data relating to the contract (examples: period validity, subscribed option… non-exhaustive list) and any document or information relevant to the claims management (examples: invoices, medical reports, medical prescriptions… non-exhaustive list).

All Products

Foyer Global Health uses a service provider located in Greece to manage the insurance contracts.

In this context, certain information is made available to this service provider. The information transferred and/or disclosed in connection with this subcontracting includes, where applicable, personal identification data (examples: last name, first name, physical address, place of birth … non-exhaustive list) data relating to the contract (examples: period validity, subscribed option… non-exhaustive list) and any document or information relevant to the claims management (examples: invoices, medical reports, medical prescriptions… non-exhaustive list).

All Products

Foyer Global Health uses a cloud-service provider located in Ireland and Germany to store data relating to insurance contracts and claims management.

In this context of “cloud” sub-contracting, certain information is made available to this service provider. The information transferred and/or disclosed in connection with this subcontracting includes, where applicable, personal identification data (examples: last name, first name, place of birth … non-exhaustive list) data relating to the contract (examples: period validity, subscribed option… non-exhaustive list) and any document or information relevant to the claims management (examples: invoices, medical reports, medical prescriptions… non-exhaustive list).

All Products

Foyer Global Health uses a cloud service provider located in Germany, Austria, Finland, France, Ireland, the Netherlands and Sweden for the processing and storage of data relating to insurance contracts, for the use of messaging services, calendar, contact management, tasks, document conversation, document collaboration, document sharing and storage.

In this context of "cloud" outsourcing, the data relating to the insurance contract ends up (or may end up) with this service provider. The information transferred and/or disclosed in the context of this cloud subcontracting includes, where applicable, personal identification data (e.g. name, address, place of birth/company incorporation, etc., non-exhaustive list), data relating to the contract (e.g. contract number, cover, etc., non-exhaustive list) and any document or information involved in the life of the contract (claim, expiry notice, etc.) (e.g. expert report, intervention report, assistance, etc., non-exhaustive list).